Quest Diagnostics
- Results
- Quest emails a secure link once all results in the order are ready, typically 1–2 business days after the sample (2–3 business days for the Expanded panel, herpes and HPV tests). Some states, including California and Pennsylvania, may hold results a few extra days under state rules. The physician group calls you if a result needs prompt attention or an STD or HIV result is positive.
- Privacy
- Tests are not billed to insurance, so no insurance statement is created. Quest says only you, Quest and the ordering physician group can see your results, and they are not shared with your own doctor unless you share them. Positive results for reportable infections are reported to public health as required by law, even when the test is ordered online.
- Physician consultation
- An independent physician group orders every test and reviews results, paid for by a physician service fee per order. Discussing your results with a provider is included at no extra cost. After a positive result the provider may prescribe treatment for chlamydia, gonorrhea or trichomoniasis in some states, but cannot treat HIV, syphilis or hepatitis. Medication cost is not stated.